SPEAK TO AN EXPERT
SPEAK TO AN EXPERT

Dealers network – Epicor ERP Integration

Connect Your Dealer Network Directly to Epicor

Manufacturers with dealer networks often manage orders, parts requests, and warranty claims across disconnected systems. This creates delays, manual data entry, and limited visibility for both internal teams and dealers.

The dealer network Epicor Integration connects your dealer portal directly with Epicor ERP, automatically transferring transactions and updates between systems so orders, parts, and warranty information flow without manual intervention. 

 

SPEAK TO A TEAM MEMBER

How it Works

Dealer Transactions Flow Into Epicor 

When dealers submit orders, parts requests, or warranty claims through the dealer’s network, the information is automatically sent to Epicor through a secure API connection.  

 Transactions are automatically: 

  •  Validated and processed
  •  Converted into Epicor records
  •  Logged and tracked for monitoring 

This ensures dealer activity becomes actionable inside Epicor without manual data entry. 

 Epicor Sends Updates Back to Dealers 

Once transactions are processed, Epicor automatically sends updates to the dealer’s network, keeping dealers informed throughout the order or claim lifecycle. 

Updates can include: 

  • Order confirmations
  • Production and fulfillment status
  • Shipping notifications
  • Warranty claim updates
  • Invoice and payment information

 

Built-In Visibility and Control​

The integration includes dedicated dashboards inside Epicor that allow your team to:

  • Monitor inbound dealer transactions
  • Track outbound status updates
  • Identify processing errors
  • Resubmit messages if needed 

This ensures reliable communication between systems and provides full visibility into integration activity. 

Key Benefits

  • Automate dealer orders, parts requests, and warranty claims
  • Eliminate manual data entry between systems
  • Provide real-time updates back to dealers
  • Improve visibility into dealer transactions
  • Maintain data integrity using Epicor business objects

Streamline Dealer Operations

If your organization uses dealer’s network to manage dealer interactions, integrating it directly with Epicor can reduce manual processing while improving the experience for both your internal teams and your dealers.

SPEAK TO A TEAM MEMBER