Manufacturers are quite familiar with feeling the squeeze of constrained talent pools. This can be said for just about every department of a business. When it comes to ERP staff, qualified individuals can be tough to come by even in healthy job markets. This becomes even more apparent when seeking ERP staff with backgrounds that align with the unique needs of manufacturing businesses. Remote Staff Augmentation, also known as Virtual Staff Augmentation, for manufacturers is one answer to the problem of finding qualified staff to keep your manufacturing business running at peak performance.

Whether you’re working on the road, at home, or onsite, Encompass can supplement ERP staff remotely with remote workforce augmentation.

What is Remote Workforce Augmentation?

Remote Workforce Augmentation is the ability to supplement your internal staffing needs with employees, contracted or otherwise, that operate remotely and generally interact with a business by virtual means.

Why use Remote Workforce Augmentation?

There are many reasons why a company would choose to leverage Remote Workforce Augmentation for their ERP needs. This includes everything from simple system checks and reviews to advanced projects and ongoing support.

Some of the most common pain points for manufacturers that lead to leveraging remote workforce augmentation include:

  • Being overburdened with incoming orders or outgoing purchase orders
  • Achieving business goals
  • Running regular reports
  • Adding ERP coverage without bringing on new employees
  • Bridging gaps between office staff and departments

If you are experiencing any of these pain points or have a few that you think may qualify for remote workforce augmentation and IT support, Encompass has the right person for you.

How Encompass Provides Remote Workforce Augmentation

Companies that cannot afford or do not need full-time ERP staff will want to consider Remote Workforce Augmentation. This arrangement is one where the company will contract their ERP work and support requirements out to a third party, in this case, Encompass Solutions, Inc. (ESI).

ESI will provide several levels of support for a business to evaluate when considering remote workforce augmentation, which includes:

  • Supplementing your ERP staff
  • Bridging gaps during personnel turnover
  • Supporting teams with those on Maternity/Paternity leave
  • Quote/Order Entry
  • Job Creation/Closing
  • Purchase Order Entry
  • AR Invoicing
  • Shipping Notifications
  • Manual EDI processing
  • Transitioning back to your team if needed

Depending on your level of requirements, you may choose a basic or more comprehensive offering. Use your procedures – we’ll do the work!

Get started with Encompass Remote Workforce Augmentation

If you are ready to supplement internal operations with ESI staff or would like a review of your internal processes to find the best solution to your needs, we can help you get started.

It all starts with an informal review of your current process, which includes:

  • Order Entry
  • Purchase Order Entry
  • Customer Statements
  • and more

As part of the process, your business will provide Encompass with your procedures and our team will execute this according to your business processes and requirements.

Following that, ESI will document our progress throughout the day, providing regular reports and communications to your team or “next in line” person to make sure you are always kept up to date.

If you are ready to have the conversation about your IT support and remote workforce augmentation needs, contact Encompass today.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Everyone is talking about the cloud, especially manufacturers who are evaluating a cloud ERP solution for their business. However, if you don’t quite follow what they’re saying, it comes down to this—using the cloud is using data and systems through the Internet.

How You Already Interact With Cloud Technology

While The Cloud may seem abstract, you likely already interact with and use cloud technologies every day.

  • Do you update a Facebook profile?
  • Do you check your bank balance from your phone?
  • Do you stream movies or music?
  • What about playing games online?

If you answered yes to any of these questions, you are using cloud technology.

Cloud technology has permeated our everyday lives. Now ask yourself, is it as simple for businesses to leverage cloud technology? The answer is yes.

Businesses leveraging cloud technology improve operations in several ways. Examples include improving your cash flow, increasing business capabilities, and simplifying processes for their workforce. All these benefits are realized through the use of an access-from-anywhere platform that is more reliable than traditional ERP deployments that place hardware on-premises.

How Cloud Makes Innovating Easier

By enabling cloud technology at every level of an organization, businesses remove the anxiety associated with security, backups, and verification of backups. Offsite storage becomes a thing of the past and maintenance of hardware and software can be done away with completely. Troubleshooting and upgrades can all be handled with a fraction of the effort.
Perhaps most importantly, connectivity is more reliable in the cloud. This means teams can remain connected and productive anywhere and anytime they need.

Manufacturers questioning whether now is the time to move to the cloud, the answer is a resounding yes. Cybersecurity, IT projects, maintenance activities and more can be removed from the equation with a cloud ERP solution. This leaves your businesses to take care of the business, and make time for customers, employees, and partners.

Simplicity And Dependability of a Cloud ERP Solution

On-premise ERP deployments give businesses a sense of confidence that their data is safely stored just down the hall. While that peace of mind and control is reassuring in theory, in practical terms it can be quite a drain on your IT staff. Maintaining both hardware and software is a headache most IT departments would gladly do without. Cloud enables businesses to shed the tether of physical systems in favor of a more agile and simple solution. With a cloud ERP solution, your teams can focus on running your business more efficiently and taking better care of your customers’ experience.

Cloud ERP solutions operate under the safety of redundancy. Cloud technologies store data securely in multiple data centers locally, regionally, and even globally. This dependability is designed to help businesses maintain system uptime and access no matter what adverse conditions may befall a specific region. These data centers are managed by industry professionals whose sole focus is keeping systems up and running at optimal levels. This frees up resources and capital for your business to focus on growth and improving user experiences across departments. As a result, collaboration among internal teams gets better, the complexity of your information technology resources is reduced, and overall business performance improves.

“The rise of the collaborative workforce and workspace is underway. Increasingly, tech-savvy mobile users are ready for collaborative workspaces with deep integrations to the software they use daily. Collaboration is a key element that helps create the future of work.”

– Worldwide Team Collaborative Applications Forecast, 2019–2023: Collaboration Growth Impacts the Future of Work, IDC, Doc #US44662619, August 2019.

If your business is in the progress of growing or you want to grow, adopting a cloud ERP solution could be an easy way to increase capacity and output without taking on additional software, hardware, or IT personnel. A cloud ERP solution can be scaled up or down with ease, as well.

Savings found in the Cloud

Cloud ERP Solutions are a cost-savings component of business that reduces overhead.

What’s overhead? simply put, overhead is what doesn’t make you money. This includes things like accounting, insurance, and rent.

Antiquated approaches to IT can be a huge source of spending for businesses with maintenance, update tasks, and utility bills, not to mention the extra space servers take up. When working in the cloud, the costs of doing business are driven down. Here’s how.

Reduced Cost of Ownership

Cloud computing removes upfront hardware costs, and the pay-as-you-go subscription model eliminates large initial layouts for software. Easy setup and cash flow-friendly monthly payments make it even easier to see why cloud deployments are so popular—especially when you add the fact that Epicor cloud business software deployments typically cost 25–40% less* than on-premises deployments.

Competitive Advantage

Technology allows your employees to turn on a dime. The cloud provides access to data at a user’s fingertips, ensuring that no matter your company’s size you can compete with enterprise-class technology. The time and money cloud computing free up for your business translates into a lean, nimble, and competitive advantage.

Employee Productivity and Loyalty

With cloud ERP solutions, you can run your business from anywhere there’s an internet connection. Give your employees the ability to produce wherever they happen to be. This enables a better work-life balance that translates to greater loyalty and output. With improved employee loyalty and buy-in, talent turns over less often, this further improves your savings in retaining talent versus having to train new employees more often.

Minimize Downtime With a Cloud ERP Solution

Downtime can cost a company dearly. Cloud ERP solutions can ensure your apps are up and running when you need them most. Cloud-based SaaS applications are proven to minimize downtime, reduce the costs that go along with it, and keep your people productive. Epicor ERP has a service level agreement of 99.5% uptime but performs well beyond that promise with a historical uptime of 99.98%.

Safety, Stability, And Access

Backups are an integral part of any IT department. However, when your backups are stored on-site, you are vulnerable to all manner of internal and external compromises. This can include natural disasters, fire, rogue employees, malicious actors, and the list goes on. any one of these mentioned exposures could cost you irreplaceable data.

The Cloud is the only truly safe place for your backups because they are housed where natural disasters, fires, and all those other potential pitfalls can’t touch them. True backup—the safe keeping of a redundant set of data—is best left to the cloud. It’s the safest, most affordable, and most efficient way to make sure that if you lose everything, all is not lost.

When it comes to stability, cloud systems are simply more stable, better monitored, and more secure than any on-premises system. Unless you have an impenetrable data center protected by intrusion detection, fire suppression, advanced power grids, backup generators, environmental monitoring, and six separate HVAC units inspected every day—all connected by multiple T3 pipelines from multiple vendors and all in a distant geographic location—you’re not as safe as you think.

Accessibility, as in who you want to have access to your systems and who you want to keep out, is a big deal in IT. Add to that lost devices and you’ve compounded the problem. Lost laptops are a billion-dollar business problem. However, the greater problem is the loss and possible theft of the sensitive data stored on those laptops. When your data is stored in the cloud, you can access it no matter what, no matter where. Not only this, but you can lock out anyone when it comes to using that device and you can remotely wipe data from lost laptops at any time.

Now, are you ready to explore the benefits of a Cloud ERP solution for your business?


“More than one third of technology decision makers surveyed report that their IT department feels pressure to migrate 100% to the cloud.”
2018 Cloud Computing Survey – IDG

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


In the face of growing competition and a challenging business climate, many job shops and manufacturers are looking for ways to reduce costs, streamline operations, and improve the bottom line. Implementing enterprise resource planning (ERP) software is a proven solution for running a business efficiently and effectively. Yet, a large percentage of manufacturers have held back from implementing an ERP system due to high initial costs, long implementation times, and competing demands for time and resources.

This paper describes how the Software as a Service (SaaS) model (more commonly known as ‘the cloud’) delivers financial, implementation, and operational benefits to job shops and manufacturers. It also details cloud deployed Epicor ERP meets the needs of job shops and manufacturers. Job shops and manufacturers can leverage Epicor ERP—and cloud technology to ‘punch above their weight—increasing effectiveness.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


This discussion brief, together with its companion (The Economic Case for Deploying Epicor ERP in the Cloud) is designed to elevate discourse and provide guidance to organizations evaluating the best ERP deployment model (on-premises, single-tenant SaaS, or multi-tenant SaaS), unique to their business and technical environment.

It’s especially important to recognize that there is no universal answer to the question “Which deployment model is best?” as each customer presents unique business and technical requirements and abilities. The purpose of this document isn’t to provide absolute answers, but rather to arm readers with additional (and perhaps better) questions to assist in their internal evaluation of deployment options. This is an especially important conversation for potential (and existing) Epicor customers because of our unique position in offering Epicor ERP across multiple licensing and deployment options.

Except as incidental to framing conversations around cloud deployment, this paper makes no effort to explore core ERP features/functions, or traditional line-of-business topics. While analysis of the fit of the Epicor solution specific to your business needs is warranted as part of your product assessment, the reader is directed to content available at www.epicor.com on all matters of application functionality.

Key Take-Aways

1. The question “cloud or on premises?” presupposes an unnecessary tradeoff. The best answer is ‘both—and I reserve the right to change my answer over time as my business needs to change.’ Epicor encourages customers to demand absolute freedom of choice from their ERP vendor and to not find themselves artificially constrained to only one deployment option due to limitations imposed by their solution vendor.

2. The best ERP systems are ‘everywhere for everyone.’ Deploying in the cloud is (for most customers) the fastest want to tie together remote facilities and mobile employees, thereby streamlining enterprise-wide collaboration and access.

3. Your IT department is ready, willing, and able of doing so much more than ‘racking and patching’ your servers. Moving Epicor ERP to the cloud likely frees your IT resources to focus on more strategic, and mission-aligned tasks.

4. The topic of data security and residency is more nuanced than it may seem. In cloud deployments, the actual physical location of your data may not be obvious, and that may not (or may) matter to you. However the security and disaster preparedness of your Epicor ERP needs to be well thought out, and for many companies, passing that responsibility to Epicor may provide for an elevated level of security, reliability, and availability.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


In the face of growing competition and a challenging business climate, many job shops and manufacturers are looking for ways to reduce costs, streamline operations, and improve the bottom line. Implementing enterprise resource planning (ERP) software is a proven solution for running a business efficiently and effectively. Yet, a large percentage of job shops and manufacturers have held back from implementing an ERP system due to high initial costs, long implementation times, and competing demands for time and resources.

This paper describes how cloud-deployed (sometimes referred to as software as a service, or SaaS ERP) delivers financial, implementation, and operational benefits to job shops and manufacturers. It also describes how cloud-deployed Epicor ERP—a comprehensive ERP system—meets the needs of job shops and manufacturers. With Epicor ERP, job shops and small manufacturers now have the opportunity to implement an ERP solution that can help transform their operations and their business.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Business leaders who choose to deploy an enterprise resource planning (ERP) solution on premises in an increasingly cloud-trending world have several reasons for their decision. Many choose to keep their system on premises because they are inexperienced with and wary of cloud-based software. Others are concerned they have insufficient resources to move to a cloud solution because their existing system is full of customizations that will complicate migration processes. Some prefer on premises ERP because they feel it better supports regulatory requirements such as ITAR or FDA compliance. Regardless of why your business has chosen on premises over cloud-based ERP, your choice doesn’t have to limit your ability to compete with the companies whose capabilities are elevated by the cloud.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


The role of Enterprise Resource Planning (ERP) systems in managing business processes has expanded significantly over the past decade from a focus on specific business areas such as manufacturing, procurement, or human resources, to broader use throughout the company. Although IT has traditionally been responsible for specifying and implementing technology within an organization, successful ERP implementations require involvement from stakeholders at all levels, from executives to end users. For many companies, the transition from existing traditional systems to a new ERP one can consume significant corporate resources, including time, expense, and risk to business operations. However, as we’ll explore below, this need not be the case.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Manufacturing is an old industry that is changing so fast you may not recognize it in 15 years. Just as retail, communication, and entertainment industries have changed radically, technology is fueling new business models for manufacturing all manner of products. Industry 4.0 is a common name for the strategy that allows manufacturing companies to keep pace with the expectations customers have today.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Cloud technology enables digital transformation which means you can strategically use IT to solve business problems, accelerate customer satisfaction, productivity, reduce business cost and create business differentiation. In today’s uncertain and highly competitive markets, strategic use of IT is critical to survival, turning IT from a cost center into a profit center.

Elevate your IT Department’s focus from routine on-premises software upgrades and server maintenance to strategic business outcomes.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.