For nearly 100 years, Mid-West Metal Products has been a premium producer of wire-formed, sheet metal fabricated, and tubular metal products for customers ranging from leading global corporations to small emerging enterprises.

With four locations in Muncie, Indiana, including three manufacturing facilities, as well as production operations in Dalian, China, the company specializes in the custom design and manufacturing of items like enclosures, bag stands, pet crates, shelving, and displays from concept to finished product. This is performed in both a “job shop” atmosphere as well as a wholesaler/distribution environment dedicated to quality, timeliness, and competitive pricing.

Success Highlights

Challenges

  • Facilitate the growth of this wholesaling and industrial fabrication company by creating easy access to historical sales information, while automating shipping, processing, packing, and picking activities across five locations

Solution

  • Epicor® ERP

Benefits

  • Identified numerous production inefficiencies, which enabled Mid-West to reduce labor costs by 20 percent and increase sales by 30 percent during the first year of use
  • Provided a clearer picture of both profitable and non-profitable product lines
  • Streamlined order processing and eliminating the need for sales representatives to fax requests or constantly follow up to learn the status of orders

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


For the past 50 years, National Coating Corporation has specialized in the custom coating and saturation of any non-metal flat or rolled substrate. This includes enhancing the everyday performance and lifespan of materials used in automotive, industrial, commercial, aerospace, alternative energy, and consumer products worldwide.

Success Highlights

Challenges

  • Provide in-depth insights into company operations, while identifying new cost-saving methods and opportunities to develop products for a broader range of industries

Solution

  • Epicor® ERP

Benefits

  • Quicker, simpler-to-navigate access to nearly every application company-wide
  • Real-time access to actionable and accurate data that can increase revenues and cut costs
  • All-in-one package that includes accounting, payroll, labor, and inventory information with simple, easy-to-use dashboards

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Omega Plastics Inc. is a leader in the development and manufacture of low-cavitation injection molds, molded products, and assemblies. The company’s client list includes Fortune 100 companies and global suppliers representing the medical, automotive, aerospace, and consumer packaging marketplace.

Success Highlights

Challenges

  • Lacked a method for obtaining detailed, project-specific reporting and operations information

Solution

  • Epicor® ERP

Benefits

  • Dramatically increased the speed of generating updatable dashboards
  • Cut the size of the company’s overall database customizations by 90 percent
  • Provided live data feeds and updates highlighting business activities

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Proton therapy is a highly advanced, painless, and precise form of external beam radiation that has been used to treat 100,000 cancer patients worldwide. An exceptional option for childhood cancers, it has also become ideal for treating solid tumors of the prostate, brain, eye, head, and neck, inoperable small cell lung cancer, as well as liver and certain types of breast and gastrointestinal cancers.

Optivus Proton Therapy, Inc. (Optivus) was launched in 1993 by the center’s original engineering team led by Jon W. Slater and entrusted with the entire facility’s technical enhancements and ongoing maintenance. Founded on the principles of continuous excellence, Optivus has developed and implemented hundreds of design and new technology improvements over the past two decades according to the facility’s precise clinical specifications.

Success Highlights

Challenges

  • In addition to manufacturing, Optivus is a project-driven organization, with significant requirements for tracking hundreds of thousands of labor charges and managing a bill of materials with thousands of parts

Solution

  • Epicor® ERP

Benefits

  • Better understand job costs through the generation of detailed records integrating manufacturing and engineering with payroll and accounting
  • Identify the exact location and status of parts stored across four separate warehouses
  • Create purchase orders with detailed line items attributed directly to project steps
  • Readily reconcile accounting differences between purchasing, receiving, and billing

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Perlick has been innovating in the refrigeration and bar dispensing industry for more than 100 years. Starting as a family-owned business, the company has held strong with its reputation for being best-in-class while also staying close to its family-owned roots. As Perlick continued to grow, they recognized they needed to implement Epicor ERP at the beginning of 2018. However, Perlick’s accounts receivable (AR) department still needed more help and automation to manage its expanding cash flow of 1,300 active accounts.

Success Highlights

Challenges

  • Lacked centralized customer account information which caused bottlenecks in the collection process

Solution

  • Epicor® ERP
  • Epicor Cash Collect

Benefits

  • Automated workflows and collector transparency
  • Decreased DSO to 37 days
  • Increased current AR percentage to 95.7%
  • Saved 54 work hours per month with automation

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Encompass Solutions has been named one of the top project management companies in NC by Welp Magazine. To be recognized alongside 27 other great North Carolina companies was a pleasant surprise to start the new year.

the logo for welp magazine named encompass solutions as one of the top project management companies in NC

‍Coincidentally, this event arrives alongside the milestone of our 20th Anniversary providing an array of professional and technical services to businesses in manufacturing industries.

We’re thankful to have received the distinction and the encouragement that comes with our recognition as a great company. If you’d like to read the article and see who else shared the distinction, the article can be found here.

Thank you to Welp Magazine for the support – we appreciate the recognition as one of the top project management companies in NC!

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Pharma Pharmaceutical Industries (Pharma) is a group of companies that brings together business leaders, seasoned healthcare professionals, marketing and sales specialists, pharmacists, and other industry veterans. Between them, Pharma companies leverage their rich spectrum of expertise to provide a wide range of services to the Saudi pharmaceutical industry. Services offered by Pharma include: branding, marketing, and sales; warehousing and logistics; facilities management; and regulatory compliance consultancy

Success Highlights

Challenges

  • Risk of using incorrect or expired material in manufacturing
  • Inability to accurately control all assets
  • Inconsistencies and errors across manually prepared documents and reports

Solution

  • Epicor® ERP

Benefits

  • Ability to link and integrate transactions across all departments
  • Significant reduction in time for archiving and searching historical data
  • Robust inventory control resulting in improved quality and on-time delivery (OTD)

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Philadelphia Mixing Solutions, Ltd. and its subsidiary—Mixing Solutions Limited—lead the industry in optimizing mixing solutions to help customers improve mission-critical mixing processes. With operations in Palmyra, Pennsylvania, and Newbury, United Kingdom, Philadelphia Mixing Solutions provides innovative products, technical services, and field support to customers around the world. Backed by 60 years of industry experience and a rich tradition of technology—dating back to the original Philadelphia Gear Corporation—the company’s research and development teams use cutting-edge testing and process modeling to create unique mixing solutions to meet individual customer requirements.

Success Highlights

Challenges

  • Consolidate various home-grown systems and databases into a single platform

Solution

  • Epicor® ERP

Benefits

  • Provided a single, unified look into business performance metrics
  • Moved from quote to cash quicker—quotes that took hours or days in the past now only take minutes
  • Improved customer support with manufacturing resource planning (MRP)
  • Enabled for mobile functionality

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


SHL Group (Scandinavian Health Ltd.) is currently the world’s largest privately-owned designer, developer, and manufacturer of advanced drug delivery devices. The organization was established in 1989 by Swedish entrepreneurs Roger Samuelsson, to combine world-class manufacturing in Asia with the strengths of Western Management practices. SHL manufactures medical devices that include pen injectors, auto-injectors, and inhaler systems. SHL also makes a range of other products, including pressure mattress systems, patient lifting slings, medical soft goods, beds, neurosurgical devices, catheters, and industrial equipment.

Success Highlights

Challenges

  • To successfully unite the global development teams with manufacturing in Asia, and promote precise data integration across the entire enterprise, as well as efficient, informed communication and decision making across the entire group structure, in three languages, in three countries, and in three continents

Solution

  • Epicor ERP

Benefits

  • Facilitates speedy cross-regional communication and data integration
  • Increased business efficiency
  • The ability for management to make informed decisions faster
  • Enhanced business competitiveness

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Solarvest Holdings Berhad is one of the market leaders in Malaysia’s nascent but growing solar photovoltaic energy industry. Since its founding in 2012, the company has established itself as a household name in the residential solar business but has since expanded its commercial/industrial and utility-scale segments. Once a four-man company, Solarvest has grown into an impressive mid-sized business—they currently manage a staff of about 180 people and in 2018, the company raked in RM112 million in revenue.

Solarvest operates in the solar industry’s Engineering, Procurement Construction & Commissioning (EPCC) segment, and has become well-known for its capabilities across a whole range of project sizes. The company’s agile and experienced team has been involved in building not just large-scale infrastructure for commercial clients, but also smaller solar plants for residential homes. Solarvest provides end-to-end expertise in engineering and project managing clients’ projects, as well as round-the-clock customer support.

Success Highlights

Challenges

  • Managing a diverse range of offerings and operations
  • Working with many different market segments, using several different platforms
  • Trying to remain cost-effective, whilst being flexible to keep up with market needs

Benefits

  • Processes are more streamlined, with information easier to communicate
  • The entire companies information databases were digitized and brought onto a single platform
  • Reduce operational bottlenecks and mitigate the risk of human error
  • Boost productivity, resulting in taking on more projects

Solution

  • Epicor® ERP

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.