Monthly Archives: December 2017

As an Epicor Platinum partner, we are pleased to announce that Epicor has released a new Epicor ERP software update! We are beyond excited to begin rolling out the new version, expanded features, and improvements to our Epicor clients. Read the details of the latest Epicor ERP software update here.

Epicor ERP Software Update

Epicor Software Corporation, a provider of industry-specific enterprise software to promote business growth on a global scale, has introduced a new version of Epicor ERP. Epicor is dedicated to delivering ERP solutions to enterprises of every size. Currently, Epicor ERP is in use by thousands of companies in 150 countries worldwide.

The Epicor ERP version update includes robust and expanded functionality that enables manufacturers to thrive, innovate, and remain competitive. Mobile Field Service Automation (FSA) and Customer Relationship Management (CRM) are the two largest benefactors of the Epicor ERP version update, while new business intelligence and visual analytics capabilities are available through Epicor Data Discovery. Epicor ERP itself has received a completely redesigned homepage, Active Home Page, Smart Inventory Management, and new country and industry-specific functionality features that include additional country and industry-specific elements within the Epicor ERP system.

“Businesses that adopt the latest technologies in cloud, analytics, and employee experience will be fit to grow and respond to the new digital challenges of tomorrow while achieving a competitive advantage right now. In this, our third major release in the past 13 months, Epicor continues to deliver cloud-enabled, industry-specific functionality, globalization and localization, mobility, and action-oriented analytics, with continued improvements in customer experience, ease-of-use, and performance.”

Scott Hays, Senior Vice President, Product Marketing, Epicor Software

Epicor ERP Software Update: Role-Based Insights For Better, Faster Execution

Gartner recently reported, “In 2018, data and analytics can’t be ignored — analytics will drive major innovation and disrupt established business models in the coming years.”[1] Epicor ERP enables workforces with the essential insights at their fingertips for more relevant, more efficient analysis and action. The Epicor ERP Active Home Page offers role-based analytics through uniquely configurable dashboard views. Epicor Data Discovery (EDD) is what makes all this possible. The tool supports deep, on-demand data exploration to expose real-time operational and business performance analysis to effectively steer intelligent decision making. EDD delivers complex data sets into intuitive graphs and charts that allow users to quickly grasp and gauge performance, trends, and opportunities. drilling down into data sets and testing “what if” scenarios are made easy.

Epicor ERP Software Update: New Mobile FSA And CRM

New mobile Field Service Automation (FSA) and Customer Relationship Management (CRM) functionality deliver tools that sales and service personnel in the field can leverage conveniently and efficiently. Delivered via the cloud or on-premises, Epicor FSA provides an integrated mapping that supports streamlined scheduling and dispatch activities. The workflows used to automate processes for asset management, contract, warranty and Service Level Agreement (SLAs), and management of service inventory are robust and can be leveraged to great benefit for sales and service personnel. Epicor FSA operates in a reactive capacity, making it a perfect tool for use on smartphones, tablets, and laptops both online and offline. Streamlined communications with back-office workforces enable enhanced productivity and efficiency reaching all facets of the service workforce. The result is improved response, reduced costs, and improved customer satisfaction.

Epicor CRM supports digitally enabled sales engagements for improved efficiency and productivity in buyer/seller experiences and revenue generation. Mobile CRM synchronizes with Epicor ERP and updates data in real time. This enables sales teams to access critical data, such as stock status and customer credit availability quickly and easily in real-time. This can be done in the office or in the field on any mobile device. Robust CRM and sales functionality enable sales teams to keep track of contacts, nurture leads, maintain sales pipelines, and create compelling quotes.

Epicor ERP Software Update: Smarter Inventory Planning and Optimization

The optimum inventory strategies needed to drive profitability and growth are available in Epicor Smart Inventory Planning and Optimization tools. This integrated set of cloud-based functionality delivers solutions for demand planning, inventory optimization, and supply chain analytics that help to propel the adoption of best-practices in both sales and inventory operations planning (SIOP). Leverage this functionality to effectively monitor and prescribe inventory policies and service levels that result in the lowest total cost for your business.

The package provides a mix of substantial forecasting strategies, optimization practices, and consensus demand and inventory planning delivered via an intuitive user interface that can be accessed through any web browser. Reporting and analytics tools deliver the pivotal stats on inventory status that reveal the root causes of operational inefficiencies, stockouts, excess inventory, and late deliveries.

Epicor ERP Software Update: New Functionality And Capability 

New functionality coming in the form of an expanded country- and industry-specific scope provides support for an array of jobs with localized precision. This specific functionality allows for localized geographic supports for global business compliance and reporting, tax and payment processing, and international trade requirements, including legal numbering, and non-recoverable taxes.

Epicor Payment Exchange has been completely integrated with Epicor ERP enabling the customer to take advantage of predictable pricing and low rates. Providing peace-of-mind alongside one of the fastest-growing payment processors in the U.S., Epicor Payment Exchange delivers real-time authorization, next-day settlement, and comprehensive reporting for credit card transactions.

Epicor customers using the Epicor Mattec MES solution haven’t been left out of the update either, thanks to improvements in MES-ERP integration that accounts for various parameters and dependencies related to jobs, scheduling, operators, and/or machines.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

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