We’ve been communicating with our customers over the past few months to inform them that some pretty big changes were coming their way. The changes concerned updates to Epicor’s customer support policy. Those changes to Epicor customer support are now in effect. If you currently employ Epicor software in the operation of your enterprise, these changes could affect your level of support. Depending on your current version of ERP, you may find support considerably less comprehensive. This is a result of Epicor support rerouting resources to newer versions of ERP.
Epicor Data Analytics (EDA) Release 7.3.0 has gone live and is now available to EDA customers. This release contains several bug fixes, new features, and key improvements. Here are the biggest takeaways to appear in the EDA 7.3.0 update. For more information on the capabilities and functionality of Epicor ERP, click the more info button below.
The new “marquee” feature for the 7.3.0 release, grid nesting allows users to create an “expand/contract” report within the EDA grid. Grouped by dimension, the nested grid will allow up to three levels of detail to be displayed. This can include everything from customer data, purchase history, and product information. Whatever data you wish to associate in the view, your preferences can be saved, added to the dashboard of your choice, or exported.